SendGrid incident: Voice Call Failures from Twilio Phone Numbers to United Kingdom

1. resolvedAug 14, 2026, 15:15 UTC

   The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Supabase: Project access, updating and creation impacted in us-east-2Critical · Aug 14, 2026, 09:31 UTC
• Elasticsearch: Increased error rates for microsoft-multilingual-e5-largeMajor · Aug 13, 2026, 08:32 UTC
• Discord: Issue with establishing a callMajor · Aug 14, 2026, 06:09 UTC
• Elasticsearch: Elasticsearch 9.5.1: false-positive matches in certain boolean queriesMajor · Aug 14, 2026, 09:22 UTC
• Sanity: Elevated API and API CDN ratesMajor · Aug 14, 2026, 14:46 UTC
• Twilio: IP Retrieval Failing for EU Regional CustomersMinor · Aug 10, 2026, 18:32 UTC
• Akamai: Certificate Provisioning System (CPS) IssuesMinor · Aug 11, 2026, 10:11 UTC
• Twilio: MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United StatesMinor · Aug 13, 2026, 13:19 UTC
• Cloudinary: Media Library / asset visibilityMinor · Aug 13, 2026, 17:04 UTC
• Twilio: SMS Delivery Delays from Twilio to Sky United KingdomMinor · Aug 13, 2026, 18:49 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history