SendGrid incident: SendGrid product switcher signup unavailable

1. resolvedAug 13, 2026, 21:02 UTC

   We have deployed a fix to resolve the issue affecting customer signups when switching to SendGrid from Twilio. All signup flows have been verified and are functioning as expected. If you continue to experience issues, please contact support.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history