SendGrid incident: SMS Delivery Failures from Twilio to Multiple Networks in Spain

Affected components

• SMS, Europe

1. resolvedSep 28, 2026, 13:37 UTC

   The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.

2. monitoringSep 28, 2026, 11:29 UTC

   We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

3. investigatingSep 28, 2026, 09:26 UTC

   Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

4. investigatingSep 28, 2026, 08:26 UTC

   Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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