Twilio reported this minor-impact incident on its official status page on Nov 12, 2026, 19:42 UTC. It has not been marked resolved yet.
Right now Twilio is operational. Live Twilio status →
We have identified the issue of delays in email delivery to Microsoft-hosted inboxes. Due to a third-party provider dependency, messages to these inboxes may continue to be deferred before delivery. Mail is continuing to queue and is not being dropped at this time. We will provide another update in 4 hours or as soon as more information becomes available.
We have identified the issue of delayed email delivery to Microsoft inbox providers for Email Inbox Providers. Due to a third-party provider dependency, messages sent to these inboxes are being deferred and queued for later delivery. There is no mail loss at this time. We will provide another update in 2 hours or as soon as more information becomes available.
We have identified the issue of delayed email delivery to Microsoft inbox providers for Email. Due to a third-party provider dependency, messages to these inboxes may remain queued longer than usual, but there is no mail loss at this time. We will provide another update in 1 hour or as soon as more information becomes available.
We have identified an issue with Email. Users may experience delays in message delivery to some inboxes hosted by Microsoft This does not impact mail send targeted to other inbox provider other than Microsoft. We will provide another update in 1 hour or as soon as more information becomes available.
Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Twilio reported 516 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 12m. See Twilio's uptime and incident history