Minor impactOngoingCommunication

Twilio incident: SMS Delivery Receipt Failures from Twilio to Claro Costa Rica

Twilio reported this minor-impact incident on its official status page on Nov 12, 2026, 22:31 UTC. It has not been marked resolved yet.

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Nov 12, 2026, 22:31 UTC
started
—
resolved
ongoing
duration
Minor
impact

Affected components

  • SMS, Latin America
  1. investigatingNov 12, 2026, 23:31 UTC

    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 2 hours or as soon as more information becomes available.

  2. investigatingNov 12, 2026, 22:31 UTC

    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Twilio have incidents?

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