LiveKit incident: Investigating longer than usual dashboard loading times

Affected components

• Cloud Dashboard (cloud.livekit.io)

1. resolvedAug 14, 2026, 00:15 UTC

   We have resolved the incident as session load times have returned to baseline.

2. monitoringAug 13, 2026, 21:34 UTC

   We are seeing a 5-10 minute delay in loading some sessions, but we are confident that no data is being lost. We are currently monitoring and will update again once ingestion times have returned to baseline.

3. investigatingAug 13, 2026, 20:42 UTC

   We are currently investigating longer than usual dashboard loading times. No services appear to be impacted and we don't expect any data to be lost.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LiveKit's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Elasticsearch: Increased error rates for microsoft-multilingual-e5-largeMajor · Aug 13, 2026, 08:32 UTC
• Sentry: Span & Transaction ingestion delayed in DEMajor · Aug 13, 2026, 17:47 UTC
• Akamai: Certificate Provisioning System (CPS) IssuesMinor · Aug 11, 2026, 10:11 UTC
• Cloudinary: Media Library / asset visibilityMinor · Aug 13, 2026, 17:04 UTC
• Akamai: Connection drops and increased latency in MiamiMinor · Aug 13, 2026, 19:31 UTC
• dbt Cloud: ai-codegen-api-increased-error-rateMinor · Aug 13, 2026, 20:18 UTC
• Postman: postman site is having issuesMinor · Aug 13, 2026, 21:04 UTC
• Linode: Service Issue - Linode Kubernetes Engine Enterprise (LKE-E)- IAD2 (Washington)Minor · Aug 13, 2026, 21:13 UTC

How often does LiveKit have incidents?

LiveKit reported 18 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 31m. See LiveKit's uptime and incident history