Quarterly report · July–September 2026

API Reliability Report: Q3 2026

Which developer APIs had the most incidents from July–September 2026, according to their own status pages. 71 services, 1,588 published incidents, every one linked to its timeline.

Data as of Oct 3, 2026 · download the data (JSON)

71
Services analyzed
1,588
Incidents published
457
Major or critical
2h 42m
Median time to resolve

Key findings

  • Shippo and OVHcloud tied for the most major or critical incidents, with 43 each.
  • The longest major incident was Elasticsearch's “Elasticsearch 9.5.0 contains a query-correctness defect” on Aug 5, 2026, which lasted 6d 10h.
  • Half of all incidents were resolved within 2h 42m.
  • Cloud had the most major incidents of any category (71 across 7 services).
  • 12 of 71 services published no major incidents at all.

Major and critical incidents by service

Top 15, as declared by each provider. Hover or focus a bar for all incidents and hours.

  1. Shippo
    43
  2. OVHcloud
    43
  3. Anthropic
    32
  4. GitHub
    26
  5. Grafana Cloud
    24
  6. Cursor
    23
  7. Elasticsearch
    21
  8. Supabase
    18
  9. Snowflake
    18
  10. Discord
    16
  11. Sentry
    15
  12. Vercel
    10
  13. Render
    10
  14. HashiCorp Vault
    8
  15. Inngest
    8

Longest major incidents

As rated by each provider. Not every major incident is a full outage: some are degradations or advisories (follow the link for the provider's own timeline).

  1. 1Elasticsearch: Elasticsearch 9.5.0 contains a query-correctness defectAug 5, 20266d 10h
  2. 2Elasticsearch: Elasticsearch 9.5.1: false-positive matches in certain boolean queriesAug 14, 20266d 7h
  3. 3Anthropic: Degraded functionality for Claude Cowork on WindowsSep 10, 20264d 3h
  4. 4Elasticsearch: Increased error rates for microsoft-multilingual-e5-largeAug 13, 20264d 3h
  5. 5Supabase: Increased response times for requestsAug 27, 20263d 22h
  6. 6OVHcloud: [GRA][Network] - Public network incident notificationJul 9, 20263d 22h
  7. 7OVHcloud: [US-EAST-VA][Storage] - Object Storage incident notificationSep 25, 20263d 21h
  8. 8Inngest: Issues Affecting Function Triggering from EventsJul 10, 20263d 2h
  9. 9Elasticsearch: Elastic Cloud - Email MFA Delivery Delays (Gmail)Jul 21, 20262d 7h
  10. 10Shippo: Axlehire tracking disruptionsSep 20, 20261d 19h

By category

CategoryServicesMajor incidentsFewest major incidents
AI/ML361ElevenLabs (6)
Analytics29Mixpanel (2)
Auth312Clerk (1)
CMS25Contentful (2)
Cloud771Mapbox (0)
Collaboration921Jira (0)
Communication527Pusher (0)
Databases967Upstash (1)
DevOps1251Bitbucket (0)
E-commerce243Shopify (0)
Media512Imgix (2)
Monitoring643LogRocket (0)
Support23HubSpot (0)

All 71 services

ServiceCategoryMajorAll incidentsHours (major)Median to resolveLongest major incident
ShippoE-commerce43671562h 23m1d 19h: Axlehire tracking disruptions
OVHcloudCloud4354475.73h 19m3d 22h: [GRA][Network] - Public network incident notification
AnthropicAI/ML3287148.71h 4m4d 3h: Degraded functionality for Claude Cowork on Windows
GitHubDevOps2665791h 21m10h 42m: Incident with Actions
Grafana CloudMonitoring246596.42h 20m20h 10m: IRM Access Issues for a Small Group of Users
CursorAI/ML238751.51h 13m6h 30m: Investigating service degradation — Grok Bot
ElasticsearchSearch2126432.12h 14m6d 10h: Elasticsearch 9.5.0 contains a query-correctness defect
SupabaseDatabases1851182.92h 2m3d 22h: Increased response times for requests
SnowflakeDatabases182342.11h 56m6h 47m: INC20000129
DiscordCommunication161721.91h 22m3h: API Errors
SentryMonitoring152545.23h6h 18m: sentry.io is not available
VercelCloud10269.459 min2h 6m: SAML Single Sign-On (SSO) errors
RenderCloud101718.31h 30m5h 36m: GitHub git clone 403 errors
HashiCorp VaultAuth81525.42h 19m8h 8m: HCP Terraform Workspace Runs Failing with IAM Errors After AWS Provider Upgrade
InngestDevOps81499.11h 12m3d 2h: Issues Affecting Function Triggering from Events
Confluent CloudDatabases81350.37h 3m17h: Connectivity degradation - AWS us-east-1
SmartsheetCollaboration89333h 28m10h 26m: Salesforce connector is experiencing intermittent issues
ExpoDevOps72731.52h 31m15h 4m: Elevated Linux worker queue times
AmplitudeAnalytics71722.82h 23m6h 5m: Export Destinations data delivery issue
ElevenLabsAI/ML61915.51h 34m5h 1m: WhatsApp outbound message failures
MongoDB AtlasDatabases61520.22h 7m6h 57m: GCP capacity constraints affecting Atlas deployments
PlaidFintech612292h 46m22h 1m: Service Disruption Impacting Bank of America connections
PineconeDatabases6922.31h 15m11h 7m: [Serverless][AWS][us-west-2] 5xx errors on the readpath
MailgunCommunication5106.11h 17m2h 4m: Mailgun Control Panel Unavailable For Some Users
RevenueCatPayments51015.32h 20m10h 45m: Problems connecting to Apple services
PlanetScaleDatabases594.41h 21m3h: Insights metrics underreporting
DigitalOceanCloud42357.85h 29m1d 1h: Cloud Control Panel and API
NetlifyCloud4102.228 min1h 25m: Errors accessing Netlify-hosted sites
OneSignalCommunication4103.31h 15m2h 4m: Apple push notifications failing in about 3% of cases
MuxMedia4747.92h 53m21h 53m: video live and playback issues
DatadogMonitoring3133.748 min1h 50m: Delayed data streams data
SanityCMS3107.252 min5h 28m: Studio Connectivity Issues
IntercomSupport391.124 min33 min: Issues with Shopify integration
ConfluenceCollaboration3610.43h 17m5h 51m: Notifications are delayed
1PasswordAuth352.747 min1h 26m: Account governance functions are unavailable in SaaS Manager
ConvexDatabases353.257 min1h 53m: Account verification/team invite emails not working
TypeformCollaboration336.551 min5h: Typeform Platform - Unavailable
TwilioCommunication250455h 43m2h 43m: Issues using Speech-to-Text when using DeepGram for ConversationRelay
CircleCIDevOps2226.31h 22m5h 1m: GitHub Incidents impacting CircleCI functionality
LiveKitMedia2186.71h 31m3h 41m: LiveKit dashboard failing to load
SnykDevOps21722.86h 27m21h 28m: Temporary Degradation of Open Source and Container
ClickHouse CloudDatabases2162.82h 28m2h 43m: CDC ClickPipes stuck in maintenance state
LaunchDarklyDevOps2141.51h 15m51 min: High volume of error alerts related to flag delivery network.
ContentfulCMS2103.24h 23m2h 4m: Errors on Content Management API
CloudinaryMedia2674h 35m4h 35m: Increased Error Rates – EU Region
LinearCollaboration252.61h 6m1h 33m: Some customers are seeing issues with Linear loading
MixpanelAnalytics244.94h 59m3h 45m: Issues Populating Event Properties in dropdown menus
ImgixMedia233.151 min2h 13m: Increased errors for new render requests
VimeoMedia2321h 6m1h 6m: Playback issues
FigmaCollaboration225.62h 49m4h 11m: Figma MCP Disruption
MiroCollaboration2220.510h 14m19h 3m: Sign-in with username and password is unavailable
ClerkAuth1133.547 min3h 32m: Elevated errors while configuring domains
npmDevOps180.51h 59m31 min: Publish and Install failures
ReadMeDevOps140.21h 30m12 min: Admin interface outage
PostmanDevOps130.425 min25 min: Api Builder flows are affected for US customers
UpstashDatabases130——
GitBookDevOps120.13h 42m5 min: App and published docs unavailable
New RelicMonitoring122.61h 26m2h 36m: Data Irregularities for US region
AirtableCollaboration111.71h 42m1h 42m: Airtable service unavailability
AkamaiCDN021013h 47m—
LinodeCloud0902h 12m—
BitbucketDevOps0201h 6m—
CalendlyCollaboration02011h 49m—
PyPIDevOps0209h 22m—
HubSpotSupport000——
JiraCollaboration000——
LogRocketMonitoring000——
MapboxCloud000——
PusherCommunication000——
ShopifyE-commerce000——
ZenossMonitoring000——

How this report was made

Every number comes from incidents the providers published on their own official status pages between Jul 1, 2026 and Sep 30, 2026 (UTC), counted by start time. It measures what providers reported, which is not the same as how reliable they are: some publish every regional blip, others only large outages. A provider that reports openly can rank higher here than one that stays quiet.

Rankings use incidents the provider itself rated major or critical, because minor incidents are reported with very different granularity. Hours are the time covered by major incidents, with overlaps counted once. Incidents left open for more than 7 days are counted but excluded from durations, since they are usually notices rather than outages.

A service is included only if its published history covers the whole quarter. Not enough published history for: OpenAI, Hugging Face, Replicate, Railway, Fly.io, GitLab, Cloudflare, Fastly, SendGrid, Postmark, Zoom, Auth0, Okta, ServiceNow, Oracle Cloud, Docker Hub, Notion, Asana, Freshdesk, Split.io, Deno Deploy, Perplexity, Tailscale, dbt Cloud, Telnyx, Resend and GitHub Copilot. Shares a status page with another service and is counted there: Claude (with Anthropic). No machine-readable incident history: Algolia, AWS, Azure, Azure AI, DeepSeek, Firebase, Google Cloud, Google Gemini, Google Maps Platform, Heroku, PagerDuty, PayPal, Redis Cloud, Salesforce, Slack, Stripe and xAI Grok.